975 Privacy Policy

This Privacy Policy applies to all users of the 975 platform, accessible at https://975.one (the "Platform"). It governs the collection, use, storage, and disclosure of personal data submitted by or collected from users in connection with their use of the Platform, including account registration, gameplay, deposits, withdrawals, and customer support interactions.

975 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. We operate in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering on or using the 975 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform and contact our support team to request account closure.

975 collects personal data that is necessary to provide a secure, compliant, and enjoyable gaming experience. The categories of data we collect include the following:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

975 collects personal data through the following channels:

• Direct Submission: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 9 for full details on our cookie practices.
• Third-Party Payment Providers: When you transact via GCash, PayMaya, BPI, BDO, or Metrobank, those providers may share transaction confirmation data with 975 to facilitate payment processing and fraud prevention.
• Identity Verification Partners: 975 may use third-party KYC (Know Your Customer) service providers to verify the authenticity of government-issued identification documents submitted during account verification.
• Fraud Prevention Services: We may receive data from fraud detection and anti-money laundering screening services to protect the integrity of the Platform and comply with Philippine regulatory requirements.

975 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with those listed below:

• Account Management: To create, maintain, and manage your 975 player account, including authentication and access control.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Payment Processing: To process deposits and withdrawals via your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank) and to maintain accurate transaction records.
• Gameplay and Platform Delivery: To deliver the games and services you access on 975, including live casino, slots, bingo, Mermaid Fishing, and Mines Grand.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session timers, and self-exclusion.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Regulatory Compliance: To fulfill our obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the performance, design, and content of the 975 platform.

Under the Philippine Data Privacy Act of 2012, 975 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

975 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the minimum data necessary to process your transactions securely.
• KYC and Identity Verification Providers: Third-party verification services receive identity document data solely for the purpose of confirming your identity and age in compliance with regulatory requirements.
• Fraud Prevention and AML Services: Screening services may receive transaction and identity data to detect and prevent financial crime, in compliance with the Anti-Money Laundering Act.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive data as required by law or upon lawful request.
• Technology and Hosting Providers: Cloud hosting, database, and infrastructure providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Game Content Providers: Game software providers may receive anonymized or pseudonymized gameplay data for the purpose of game performance monitoring and RNG certification. No personally identifiable information is shared with game providers beyond what is technically necessary.
• Legal and Law Enforcement: Where required by a court order, subpoena, or other lawful legal process, 975 may disclose personal data to law enforcement or judicial authorities.

975 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active Accounts: Personal data associated with active player accounts is retained for the duration of the account relationship and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Customer support records are retained for two (2) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Data: Where processing is based on consent, marketing data is retained until you withdraw consent or for a maximum of three (3) years from the date of last engagement, whichever comes first.
• Technical and Usage Data: Server logs and anonymized usage analytics are retained for up to twelve (12) months, after which they are deleted or fully anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

975 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the 975 platform is encrypted using TLS (Transport Layer Security) protocols. Look for the padlock icon and "https" in your browser address bar.
• Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and financial details — is encrypted at rest using industry-standard encryption algorithms.
• Password Security: Account passwords are stored as salted cryptographic hashes. 975 staff cannot view your password in plain text. We strongly recommend using a unique, strong password for your 975 account.
• Access Controls: Access to personal data within 975 is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Fraud Monitoring: Automated systems monitor account activity for signs of unauthorized access, unusual transaction patterns, and other security anomalies in real time.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 975 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.

975 uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit a website.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 975 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 975:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and shared — which is the primary purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 975 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most account details directly from your account dashboard.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: If you believe that 975 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The 975 platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. This age restriction is consistent with Philippine law governing casino-style gambling and PAGCOR regulations.

If 975 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds via the original payment method. Where required by law, the matter may be referred to the appropriate regulatory authority.

975 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the 975 platform following the posting of any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 975 handles your personal data, please reach out to our support team. We are available 24 hours a day, 7 days a week.

For complaints regarding data privacy that remain unresolved after contacting 975, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines. For responsible gaming concerns, please visit our Responsible Gaming page.