At 975, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools, knowledge, and support they need to play smart — and to stop when it stops being fun.
975 is more than just an online gaming platform — it is a community built on trust, fairness, and the well-being of every player. We know that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, gaming on 975 is a form of entertainment, a way to unwind after a long day, and a chance to enjoy world-class casino games from the comfort of home. We want to keep it that way.
Problem gambling is a real concern, and 975 takes it seriously. That is why we have built a comprehensive responsible gaming framework that puts you in the driver's seat. From deposit limits and session timers to full self-exclusion options, every tool we offer is designed to help you stay in control of your gaming experience — not the other way around.
Responsible gaming at 975 is not just a policy page — it is a living part of how we operate. Our support team is trained to recognize signs of problem gambling and to connect players with the right resources. We work in alignment with PAGCOR's responsible gaming guidelines and support the broader effort to keep online gaming in the Philippines safe, transparent, and enjoyable for everyone.
We also encourage all players to be aware of the signs of problem gambling in themselves and in people they care about. Gaming should fit comfortably within your budget and your lifestyle — not dominate it. If gaming is causing stress, financial strain, or conflict in your relationships, it is time to take a step back and use the tools available to you on 975.
Six powerful tools built into your 975 account — free, instant, and always available
Set a daily, weekly, or monthly cap on how much you can deposit into your 975 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 7-day cooling-off period to protect you from impulsive decisions.
Set a maximum session duration for your gaming sessions on 975. When your time limit is reached, you will receive a notification and be automatically logged out. This tool helps you stay aware of how long you have been playing and prevents extended, unplanned gaming sessions.
Define the maximum amount you are willing to lose within a set time period. Once your loss limit is hit, 975 will prevent further wagering until the period resets. This is one of the most effective tools for keeping your gaming within a budget you are comfortable with.
Need a short break from gaming? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is temporarily suspended — you cannot log in, deposit, or place bets. This is ideal when you feel you need a brief pause without committing to full self-exclusion.
For players who need a longer break, 975 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications. This is a serious commitment — see the step-by-step guide below.
Enable periodic pop-up reminders during your gaming sessions that show you how long you have been playing and your net win/loss for the session. These reality check alerts are a gentle nudge to pause, reflect, and decide whether you want to continue — keeping you grounded and in control at all times.
A simple, step-by-step process to take a break when you need it most
Visit 975.one and sign in using your registered username and password. If you are having trouble accessing your account, contact our 24/7 support team directly — they can initiate the self-exclusion process on your behalf without requiring you to log in.
Navigate to your account dashboard and select the "Responsible Gaming" section. This is where all your gaming control tools are located, including deposit limits, session timers, cool-off periods, and the self-exclusion option.
Choose the self-exclusion duration that is right for you: 3 months, 6 months, 1 year, or permanent exclusion. Read the terms carefully — self-exclusion cannot be reversed before the chosen period ends, regardless of the reason. This is by design, to protect you.
You will be asked to confirm your self-exclusion request. Once confirmed, your account will be suspended immediately. Any pending withdrawals of your remaining balance will be processed to your registered payment method (GCash, PayMaya, BPI, BDO, or Metrobank) within the standard processing timeframe.
You will receive an email confirmation of your self-exclusion. The email will also include links to responsible gaming support resources available in the Philippines. You will be removed from all 975 promotional communications for the duration of your exclusion period.
Honest answers to these questions can help you understand your relationship with gaming
This self-assessment is not a clinical diagnosis — it is a personal reflection tool. If you answer "yes" to several of these questions, we strongly encourage you to use 975's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gaming than you originally planned, or more than you can comfortably afford?
Have you ever borrowed money, sold belongings, or used funds meant for bills or essentials (like rent, groceries, or tuition) to fund your gaming?
Do you feel restless, irritable, or anxious when you try to cut back or stop gaming?
Have you tried to stop or reduce your gaming but found yourself unable to follow through?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gaming caused problems in your relationships with family, friends, or colleagues — or affected your work or studies?
Do you hide your gaming activity from people close to you, or feel the need to be secretive about how much time or money you spend on gaming?
Do you use gaming as a way to escape from stress, anxiety, depression, or problems in your daily life?
Built-in platform protections that work quietly in the background — every session, every day
Every 975 account undergoes KYC identity verification. We check government-issued IDs (PhilSys, passport, UMID, driver's license) to confirm all players are 21 years of age or older before full account access is granted.
Two-factor authentication, login alerts, and session management tools protect your 975 account from unauthorized access. You can view and terminate active sessions from your account dashboard at any time.
You can opt out of all promotional emails, SMS notifications, and bonus offers from 975 at any time. Players who have activated self-exclusion are automatically removed from all marketing lists for the duration of their exclusion.
Your full deposit, withdrawal, and betting history is available in your 975 account dashboard at any time. Reviewing your transaction history regularly is a healthy habit that keeps you aware of your actual spending patterns.
All 975 customer support staff are trained in responsible gaming awareness. They are equipped to identify signs of problem gambling in player interactions and to guide players toward the appropriate tools and resources.
If you share a device with family members, we strongly recommend enabling parental control software to prevent underage access to the 975 platform. Keep your login credentials private and never share your account with anyone under 21.
All games on 975 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. No game on 975 can be manipulated — every spin, hand, and draw is genuinely random.
Our support team is available around the clock — including weekends and Philippine public holidays. Whether you need help activating a limit, requesting self-exclusion, or just want to talk, we are always here for you.
Gaming is at its best when it is fun, controlled, and within your means. Sign in to your 975 account today to review your responsible gaming settings, set your limits, and enjoy everything 975 has to offer — safely. Must be 21 or older to play.